At Chiro Pro we have HICAPS available for on the spot private health insurance claiming — meaning you only pay the gap at the time of your appointment, with no paperwork, no claiming forms and no waiting for a rebate. Simply bring your health fund card and we’ll take care of the rest.

HICAPS is an electronic claiming system that allows you to claim your private health insurance rebate instantly at the point of service. Rather than paying the full appointment cost and waiting to be reimbursed by your health fund, HICAPS processes your claim on the spot — you swipe your health fund card, your rebate is deducted automatically and you only pay the gap.

It’s fast, simple and means you get the benefit of your extras cover without any of the usual admin.

Yes — chiropractic is covered under the extras component of most private health insurance policies. The amount you can claim depends on your specific policy and level of cover, but most patients with extras cover receive a meaningful rebate on each appointment.

If you’re not sure whether your policy includes chiropractic, check your extras schedule or call your health fund directly. As a general guide, if your policy includes “general treatment”, “allied health” or “musculoskeletal” extras, chiropractic is likely covered.

We accept all major Australian private health funds through HICAPS, including:

• Medibank
• Bupa
• HCF
• NIB
• AHM
• Australian Unity
• CBHS
• Defence Health
• Frank Health Insurance
• GMHBA
• HBF
• Peoplecare
• Police Health
• Teachers Health
• Westfund

If your fund isn’t listed here, chances are we still accept it — give us a call and we’ll confirm before your appointment.

In most cases yes — dry needling performed as part of a chiropractic consultation is covered under the chiropractic extras of most private health insurance policies. If you’re unsure whether your specific policy covers dry needling, check with your health fund before your appointment.

Don’t let out of pocket costs be a barrier to getting the care you need. With HICAPS on the spot claiming, using your extras cover at Chiro Pro is simple and straightforward. Book online today.

Just your private health insurance card — either a physical card or your fund’s digital card on your phone. We’ll take care of everything else at the terminal.

Extras limits reset on either 1 January or your policy anniversary date depending on your fund. If you’ve reached your annual limit, you’re welcome to continue as a private patient and pay the full appointment cost until your limit resets. Give us a call if you’d like to discuss your options.

Yes — most family extras policies cover all members of the family under the one policy. Each family member’s claim is processed separately through HICAPS at their own appointment.

In the rare event that your fund can’t be processed through HICAPS on the day, you can pay the full amount and claim your rebate directly through your health fund’s app or website. Most funds make this very straightforward and rebates are usually processed within a day or two.

---

We also accept Workers Compensation, CTP, DVA, NDIS, Home Care packages and GP Management Plans.